Office of the Ombudsman

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The Office of the Ombudsman provides Houston City College (HCC) faculty and staff with an informal mechanism for resolving workplace conflicts and addressing questions and concerns related to their employment with the institution. To ensure the highest quality and most effective services, the Office of the Ombudsman is independent, neutral, and maintains confidentiality. The only exception to this privilege of confidentiality is where there appears to be imminent risk of serious harm.

Contact Us

Request an Appointment: If you request an appointment using email and only to initiate a meeting with the Ombudsman, please refrain from including any confidential information in your email. Details about your specific concern will be discussed during a confidential meeting. Conversations with the Ombudsman are voluntary, confidential and informal. The Office of the Ombudsman is not authorized to receive notice of claims against the institution; by using our voluntary services, you agree not to record our confidential conversation or call members of the office to testify in a court of law.